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Frequently Asked Questions

Have a question for us? We have answers to some of the most commonly asked questions here in Frequently Asked Questions. To get the answers you really need, visit our Bird, Ferret and Small Animal FAQ pages. If you have a question we haven't thought of, go to Contact Us to send us an e-mail message.

My bird likes the colors and shapes in FruitBlend, but lately I've been wondering if he should be on a more natural food. What's the difference between your FruitBlend and Natural foods?

Category: Birds

Why do the shapes in the ZuPreem weaning diet look like Cheerios?

Category: Birds

Before I switched my birds to a pelleted food from seeds, I added vitamin and mineral supplements. Do I need these now?

Category: Birds

My African grey seems to prefer the smaller FruitBlend pellet size - the one made for cockatiels. Is this okay, or should I try to get him to eat the size made for him?

Category: Birds

I'd like to switch my 12-year-old blue and gold macaw off seeds and onto a pelleted food. I've heard it may be hard to switch him. Any hints?

Category: Birds

I have an orange-winged Amazon who has decided he only likes the banana shape in your FruitBlend food. He picks the bananas out and throws the rest on the floor of his cage. Can I buy this bird food in only the banana shape?

Category: Birds

I've heard that too much sugar is bad for birds. Do your products contain sugar?

Category: Birds

My birds, two green conures and a Moluccan cockatoo, really enjoy their fruits and vegetables, and I enjoy preparing them. Lately, I've been reading that I should limit the amount I feed them. What do you recommend?

Category: Birds

I have friends who say that the coloring in some ZuPreem diets has had an effect on the bird's skin and feathers. Why do you put the coloring in some of your products?

Category: Birds

I don't want to feed my birds a food that has artificial preservatives. What is in the ZuPreem bird foods?

Category: Birds

The breeder where I got my two greys named Fuzzy and Dusty swears by ZuPreem products and says my birds had an advantage because they were hand fed with the ZuPreem hand-feeding formula. What did he mean and what's so good about it?

Category: Birds

On the FruitBlend package, the feeding instructions say not to leave the food in the bowl for more than four hours. Why is this?

Category: Birds

I am interested in getting two cockatiels. I want to make sure they have been raised with good care and that they are healthy. Where's the best place buy them?

Category: Birds

I was reading an article about how African greys developed problems with their bones because they weren’t getting enough calcium in their diet. How do I know if my birds are getting enough calcium? If they aren't, what should I do?

Category: Birds

Could you provide me with some general ferret nutritional information?

Category: Ferrets

Is feeding the same diet to my ferret every day a good idea? What if he stops eating it?

Category: Ferrets

Is the ZuPreem ferret diet complete or should I feed supplements?

Category: Ferrets

What is the benefit of feeding ZuPreem Premium Ferret Diet rather than a kitten food?

Category: Ferrets

Does the ZuPreem ferret diet have corn in it?

Category: Ferrets

What are the proper amounts of protein and fat in a good ferret food, and how does that compare to the ZuPreem ferret diet?

Category: Ferrets

Does the ZuPreem ferret diet have by-products?

Category: Ferrets

My ferret is real picky about his food. How do I know he will eat the ZuPreem food?

Category: Ferrets

How should I choose a good ferret diet?

Category: Ferrets

I’ve heard that my ferret’s diet should have plenty of Omega Fatty Acids in it. Does your diet have this?

Category: Ferrets

My ferret really likes fruit, especially raisins. I’m not sure how many I should give him each day.

Category: Ferrets

Does your ferret food have fishmeal in it?

Category: Ferrets

Does Premium Ferret Diet have any artificial preservatives?

Category: Ferrets

I noticed new packaging at my retail store for FruitBlend Flavor. Has the food changed, too?

Category: Birds

What is the best source of nutrition for my small pet?

Category: Small Animals

How do I know if my small pet is sick?

Category: Small Animals

What size cage is best for my small pet?

Category: Small Animals

What are the benefits of feeding Nature’s Promise Premium Pellets and Hay?

Category: Small Animals

How important is feeding hay to my small pet?

Category: Small Animals

How much should I be feeding my small pet?

Category: Small Animals

Could you provide me with some general nutritional information for my small pet?

Category: Small Animals

What are the benefits of feeding Nature’s Promise Premium Pellets and Hay?

Category: Small Animals

Does Nature’s Promise have any artificial preservatives?

Category: Small Animals

I heard guinea pigs need Vitamin C. Do your products offer a good source of Vitamin C for my guinea pig?

Category: Small Animals

Why don’t Nature’s Promise products contain soy or wheat?

Category: Small Animals

Why does Nature’s Promise contain Beet Pulp?

Category: Small Animals

Can I freeze ZuPreem foods to keep them fresh?

I would like to be able to buy direct from ZuPreem. I live a ways away from any pet store and this would be more convenient. I would even be willing to pay shipping charges.

How do I tell if the ZuPreem food I have is fresh?

Can I call ZuPreem and get a sample of one of your foods? I'm not sure my pet will like it, but I'd like to try him out on it.

How do I switch my pet to a healthier diet?

I'm a new pet owner and would like to talk to others who may have more experience than I do. Since I'm just getting started, I need all the help I can get.

Are there nuts in any ZuPreem food?

Will ZuPreem donate food to my local animal shelter?